Shipping

Shipping Policy:

• The primary couriers are USPS and UPS; delivery times vary by region and courier.
• Buyer assumes “risk of loss” when order is delivered. Lain Audio is not liable once delivery has been made. Please select appropriate shipping method and signature options for your order.
• Signature requirement for shipments (if not already selected) is at the discretion of the shipping and fulfillment department.
• Tracking information is available once the order is completed.
• Orders will be shipped to the address provided by the customer.
• Lain Audio is not responsible for any errors associated with the customer provided shipping address.
• We do not issue replacements or refunds for orders delivered to the incorrect address if the customer submitted it incorrectly.
• In such case, when item is lost due to an incorrect shipping address, Lain Audio assumes no responsibility.
• Lain Audio cannot notify couriers of “Notes” included with orders that are relating to shipping and delivery instruction.
• If an item is returned as undeliverable, the order will be refunded. All associated shipping charges will be deducted from the refund.
• If a shipment is refused, the order will be refunded. All associated shipping charges will be deducted from the refund.
• Lain Audio only ships to the Lower 48 States of the United States. Lain Audio does not do any international shipments or shipments to Canada or Mexico as well.